Returns:

We want you to love your Frisky Flannels!  These are very personal items, so please return only unworn, unwashed, brand new, clean condition with tags attached.  If you wish to return an item, simply mail it back to us in its original packaging with tags attached within 30 days for a refund. No return authorization is required. Please include the completed return / exchange form that came in your order. The form is also shown below. Returned items must be in clean, unworn and brand new condition.

We will credit your original method of payment. We regret that we cannot return your original shipping fees and you must pay to ship the item back to us. Allow up to 14 days from the time your return is received for us to process your refund. If any items you purchased were marked "final sale" on the website, they cannot be returned or exchanged.

Please note: 

· Items must be returned in unworn, unwashed, brand new, clean condition with tags attached, and in the original packaging.

· We recommend shipping your return via a traceable method with tracking. Without proof of delivery, we cannot assist if a return is lost in route.

· Items must be returned or exchanged within 30 days of purchase.   

· We will process and refund your payment method within 14 days of receipt.

· Items marked "final sale" cannot be returned or exchanged.

Items that are received after the 30-day period may be accepted at our discretion, and a store credit will be issued at the current selling price of the item. If we do not accept the items, you may choose to have the items returned to you at your expense or for us to donate them to a San Diego-area women's shelter.

Exchanges:

If you wish to exchange an item(s) that you purchased for a different size or style, we will be happy to send the new item(s) out to you FREE of additional shipping charge, within the U.S. only. You must pay to ship the item(s) back to us and we regret that we are not able to refund your original shipping charges. Please complete the return/exchange form and include it in your package, indicating what items you would like in exchange. If you are requesting a different style in exchange, the current online price for that item will be charged. We cannot honor expired sale pricing. Please allow up to 5 days from the time your exchange is received to process it and ship out your new item(s). If you need your item sooner, please indicate so on the return form, and we will do our best! 

Items that are received after the 30-day period may be accepted at our discretion, and a store credit will be issued at the current selling price of the item. If we do not accept the items, you may choose to have the items returned to you at your expense or for us to donate them to a San Diego-area women's shelter.

Please ship all returns and exchanges to:

Frisky Flannels, Inc.

PO Box 230872 Encinitas, CA 92023-0872

 

877-5FRISKY

If you have any questions at all, please contact us at info@friskyflannels.com